ADOBE EXPERIENCE CLOUD FOR BUSINESS
The enterprise technology defining digital experiences. Supercharge your digital experiences with an end-to-end suite of digital marketing tools built on the only platform designed for personalization at scale. With Adobe Experience Cloud, generative AI and real-time…
>> 11/06/2024 | 11h20 -> 11h50 | Room Lausanne | AI and Beyond: Navigating Emerging Technology to shape value creating Customer Experiences
Expertises
Optimisation, Personnalisation, Testing, Content production, Customer data platform, Omnichannel analytics, CX, Marketing automation, E-commerce platforms, Omnichannel, Transformation digital strategy, Audience targeting / retargetingTalks
>> 11/05/2024 | 11h40 -> 12h10 | Room Lausanne | Delivering Ahead of Schedule: Discover How Pictet Successfully Achieved Their Web Platform Migration>> 11/06/2024 | 11h20 -> 11h50 | Room Lausanne | AI and Beyond: Navigating Emerging Technology to shape value creating Customer Experiences
Created by Alain RIVOIRE and Stéphane LEVET in 2000, CapInfo Retail Software Partner is a publisher of specialized software packages for the management of Brand Points of Sale (integrated, franchised, affiliated stores) targeting the Specialized Distribution, Food Distribution and Fast Food markets.
Our…
>> 11/06/2024 | 14h50 -> 15h20 | Room Lausanne | Digitalisation et unification des moyens de paiement omnicanaux (PSP)
Expertises
POS System, Omnichannel, ERP, Phygital, Mobile Commerce, CRM, M-payment, Checkout automation, LoyaltyClients portfolio
Conforama Suisse, Gifi Suisse, Besson Chaussures, Mondial Tissus, Office Depot, Alinea, Mr Bricolage Maroc, Leader Price, Orchestra, Boucheries André, Groupe Créo, Micromania, Avia, Dyneff, Frais & Cie, Botanic Medor & Cie,......;Talks
>> 11/05/2024 | 14h10 -> 14h40 | Room Vevey | Les nouveaux moteurs I.T de la transformation digitale omnicanale pour un parcours client unifié>> 11/06/2024 | 14h50 -> 15h20 | Room Lausanne | Digitalisation et unification des moyens de paiement omnicanaux (PSP)
We are Sitecore: Unifying data, content, commerce, and experiences, our SaaS-enabled, composable platform empowers brands like L’Oréal, Microsoft, and United Airlines, to deliver unforgettable interactions across every touchpoint. Our solution provides the cutting-edge tools brands need…
>> 11/06/2024 | 12h00 -> 12h30 | Room Vevey | Augmenter vos opérations : Les assistants de création de marque
Expertises
Marketplace platforms, Omnichannel, Commerce composable / Headless, Optimisation, Personnalisation, Testing, CX, Mobile Commerce, Marketing automation, Customer data platform, B2B, Content productionClients portfolio
Michelin Experiences, Sephora, L’Oréal, Klépierre, Thule, Hilti, Emirates NBDTalks
>> 11/05/2024 | 14h10 -> 14h40 | Room Lausanne | Réimaginer les expériences : atteindre l’ultra-personnalisation>> 11/06/2024 | 12h00 -> 12h30 | Room Vevey | Augmenter vos opérations : Les assistants de création de marque
Actito is the agile activation platform that enables any marketer to deploy highly effective marketing campaigns based on data, without any technical knowledge, completely autonomously. And this, without sacrificing power or performance.
In 2022, Actito reached a new milestone by joining the QNTM group…
Expertises
eMail Marketing, Audience targeting / retargeting, Dashboard / data visualisation, Customer data platform, Loyalty, Marketing automation, Relationship marketing, E-ReceiptClients portfolio
BNP PARIBAS, MEDIRECT BANQUE, SUPERMARCHE MATCH, BERDOZ OPTICIEN, REPUBLIQUE & CANTON DE GNEVE, SIGTalk
>> 11/06/2024 | 14h10 -> 14h40 | Room Vevey | Transformation digitale et personnalisation : L'activation des données au service de la vision et des retraites
ANTADIS (Switzerland) SA is a joint venture between ANTADIS GROUP and WNG GROUP, two leaders in the field of ecommerce technology.
Specializing in advanced technological solutions for online commerce, ANTADIS (Switzerland) SA offers services in ecommerce platform development, system integration, and…
Expertises
E-commerce platforms, Transformation digital strategy, Analysis & Web performance, Marketplace platforms, Commerce composable / Headless, Mobile Commerce, Omnichannel, SEO, UX, CXClients portfolio
QOQA, GRAPL, LEGALPASS, AGEFI, HES-SO, VAUDOISE ASSURANCES, DAMMANN FRERES, NUXE, CENTRAKOR, PRIVATE SPORT SHOPTalk
>> 11/05/2024 | 14h50 -> 15h20 | Room Lausanne | De l’Expérience à l’Excellence : comment Catalyser la Croissance en e-Commerce
We combine human expertise with the latest technologies.
Biggie, marketing, strategy and activation agency with a focus on tailored and performance-driven omnichannel solutions. We combine expertise in strategy, data, media, performance, retail, content and consulting. We offer concrete and effective…
Expertises
Display advertising, Consumer Behaviour, Omnichannel, Video Marketing, Drive to store, Programmatic / Adserving, Dashboard / data visualisation, Audience targeting / retargeting, Mobile advertising, Search advertisingClients portfolio
Laurastar, Franke, Crans-Montana, CGN, Zur Rose, Bongénie, Loterie Romande, Université de Genève, Raiffeisen, Benu, Camille Bloch, Conforama, Banque du Léman, Genevalive, Téléverbier, Vorwerk...
Digital marketing agency specializing in data science, we create customer acquisition and retention strategies to accelerate your revenue growth.
We don't create the market; we leverage data science to uncover all the marketing opportunities available to brands.
Our approach is unique in Switzerland,…
Expertises
Search advertising, Audience targeting / retargeting, Social commerce / live commerce / live shopping, Dashboard / data visualisation, Attribution, Analysis & Web performance, Omnichannel analytics, Inbound Marketing / ABM, Studies / marketing research / audit, Affiliate marketing / performanceClients portfolio
Vilebrequin, IMD, Batmaid, Neho, Retraites Populaires, Sky, Berdoz Vision Audition, La Redoute, QoQaTalk
>> 11/06/2024 | 09h40 -> 10h10 | Room Lausanne | L’usage du marketing mix modeling pour évaluer la performance de son plan média.
As a partner of organisations involved in major changes, Colombus Consulting has the ambition to reconcile the economic and human interests of transformation projects. Colombus is present in Switzerland and France, with more than 350 consultants, and is also B Corp certified.
Our offer is structured…
Expertises
Transformation digital strategy, Studies / marketing research / audit, Business and Customer intelligence, Data Privacy, Customer data platform, UX, ChatGPT, Omnichannel analytics, Supply chain management, BlockchainClients portfolio
Nespresso, SICPA, DuPont, Vaudoise insurance, Groupe Mutuel, Retraites Populaires ... and other players (banking, B2B, MedTech ...)Talk
>> 11/06/2024 | 09h00 -> 09h30 | Room Vevey | Baromètre Data & IA Suisse : usages et tendances sur l'Expérience Client
Contentsquare delivers the power to make the digital world more human. Its AI-powered platform provides rich and contextual insight into customer behaviors, feelings and intent — at every touchpoint in their journey — enabling businesses to build empathy and create lasting impact.
The…
>> 11/06/2024 | 09h00 -> 09h30 | Room Lausanne | Customer centricity in practice: a love-hate relationship
Expertises
UX, Conversion / optimisation / fidelisation, Dashboard / data visualisation, Data integration / analysis, Optimisation, Personnalisation, Testing, Analysis & Web performance, Analysis & Mobile performance, E-commerce platforms, Omnichannel analytics, CXClients portfolio
Decathlon, MSC Cruises, Cartier, Breitling, Monblanc, Swatch, Swisscom, Nespresso, L'Occitane, Caran D'Ache, Manor, Longines, Jaeger-LeCoultre...Talks
>> 11/05/2024 | 11h40 -> 12h10 | Room Vevey | Voice of Customer, comment les données qualitatives permettent d’améliorer la gestion des produits et l’expérience eCommerce>> 11/06/2024 | 09h00 -> 09h30 | Room Lausanne | Customer centricity in practice: a love-hate relationship
Dartagnan is a SAAS solution designed for your Marketing and CRM teams to independently create innovative email campaigns.
Adopted by over 1500 users in more than 30 countries worldwide, Dartagnan has become a true industry standard in the email market.
Its key features include:
Quality: As the owner…
Expertises
eMail Marketing, CRM, Relationship marketingClients portfolio
American Express, the Fork, KFC, L'Oréal (UK), Dior (US), Swatch, Club Med, Center Parcs, VEryChic, Uniqlo, Tag Heuer, Hermès, Lacoste ...Talk
>> 11/05/2024 | 15h50 -> 16h20 | Room Lausanne | Nestlé Suisse X Dartagnan : Faites de l'email un levier d'animation de votre Communauté Clients
Dentsu is a transformative partner to global leaders, founded in 1901 in Tokyo, Japan. With a presence in over 145 countries, we specialize in innovative growth solutions through our network of renowned brands. For over 120 years, we've pioneered new approaches in audience engagement and relationship…
Expertises
Transformation digital strategy, E-commerce platforms, Content production, Data management platform, Video content creation, B2B, Marketing automation, Business and Customer intelligence, CX, CRMClients portfolio
Beiersdorf, Klarna, Porsche, Ikea, Chopard. BreitlingTalk
>> 11/05/2024 | 13h30 -> 14h00 | Room Lausanne | Transformation du Retail : Redéfinir la Personnalisation Client avec le Clienteling et l’Omnicanalité
inriver powers the entire product journey at every touchpoint. The composable inriver PIM solution, with built-in digital shelf analytics and integration capabilities, connects to your digital ecosystem with flexibility and ease so it grows as your company grows. With more demands on product data than…
Expertises
Product Information Management, OmnichannelClients portfolio
Cartier, Michelin, Moët Hennessy, Accor, Carrier Transicold, ITW, Hamelin, Triumph, Logitech, Victorinox, VF International, Trelleborg, Prysmian GroupTalk
>> 11/06/2024 | 12h00 -> 12h30 | Room Lausanne | Optimiser les revenus du SAV avec le PIM
JVWEB is a digital marketing agency specialising in SEA, SEO and Social Ads with over 18 years' experience in France and abroad.
We have a total of 90 experts of 8 different nationalities. Our offices are in France (Paris and Montpellier), Switzerland (Geneva) and the UK (Cheltenham).
JVWEB is…
Expertises
SEO, Search advertising, Display advertising, Social Media management & monitoring, Social marketing, Programmatic / Adserving, Tag Managment, Affiliate marketing / performanceClients portfolio
Laurastar, BonGénie Grieder, let's Go Fitness, Carglass, Salt, Migros GenèveTalk
>> 11/06/2024 | 09h40 -> 10h10 | Room Vevey | Google Ads 2024, Les 5 clés pour des campagnes qui cartonnent : IA, performance max, flux, pilotage à la marge et Scoring de vos produits
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations…
Expertises
Business and Customer intelligence, Optimisation, Personnalisation, Testing, Data integration / analysis, Anti-fraud - Cybersecurity, Analysis & Web performance, Studies / marketing research / audit, Secured payment, Conversion / optimisation / fidelisationClients portfolio
American Airlines, BP, Nestlé, Subway, P&G, Monzo, Coca Cola, McDonaldsTalk
>> 11/05/2024 | 13h30 -> 14h00 | Room Vevey | Unlocking Purchase Insights: Strategies for Attracting New Customers and Enhancing Market Understanding
Mirakl is the global leader in platform business innovation. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business.
Since 2012, Mirakl has been pioneering the platform economy, empowering retail and b2b enterprises…
Expertises
Marketplace platforms, Transformation digital strategy, B2B / B2C, Optimisation, Personnalisation, Testing, Conversion / optimisation / fidelisation, Omnichannel, Secured payment, Audience monetization, Dashboard / data visualisationClients portfolio
Airbus, Aniel Marketplace, ASOS, Astore by AccorHotels, Carrefour, Coca Cola Hellenic, Decathlon, Galeries Lafayette, H&M, Leroy Merlin, Macy’s, Maisons du Monde, Sonepar, Toyota Material Handling...Talk
>> 11/05/2024 | 15h50 -> 16h20 | Room Vevey | Greenweez : La marketplace responsable face aux nouveaux défis du e-commerce global
Founded in 2010, Redsen Switzerland is an independent consulting firm, specialised in IT and management. With offices in Geneva and in Morges, it is first and foremost 150 passionate collaborators, experts who intervene on the following subjects:
IT transformations
Organisational performance …
Expertises
Transformation digital strategy, Marketplace platforms, E-commerce platforms, Dashboard / data visualisation, RGPD / Privacy / Security, ERP, Product Information Management, Studies / marketing research / audit, Optimisation, Personnalisation, Testing, Social commerce / live commerce / live shoppingTalk
>> 11/05/2024 | 14h50 -> 15h20 | Room Vevey | Le e-commerce au service de l'Etat: découvrez la nouvelle plateforme d'enchère publique de la DGFiP!
Valtech is the experience innovation company that exists to unlock a better way to experience the world. With a focus on delivering exceptional business results, we empower brands to leap ahead of the competition and go beyond best practices. By blending crafts, categories, and cultures, our global…
Expertises
Transformation digital strategy, Commerce composable / Headless, E-commerce platforms, Marketplace platforms, Omnichannel, Analysis & Web performance, Phygital, Product Information Management, CX, POS SystemClients portfolio
Mars, Petsmart, Philips, Toyota, Samsung, Disney, Bose, Dolby, Lego, Volkswagen Group, Mandarin Oriental, Henkel, L'Oréal.Talk
>> 11/06/2024 | 14h50 -> 15h20 | Room Vevey | Gestion de Contenus : Comment optimiser les process métiers pour maximiser l’expérience client dans le retail et le luxe
VILT is a global leader in creating exceptional customer and employee experiences, driven by a people-first culture and innovative problem-solving. Specializing in optimizing customer experiences and operational efficiency across industries worldwide, we partner with leading technology vendors to empower…
Expertises
Transformation digital strategy, Phygital, Omnichannel, Chatbot & sales assistant, Call centerClients portfolio
Pictet & Cie SA, Retraites Populaires, Assura, Lombard Odier, Banque Cantonale de Genève, Canton de Genève, Canton de Vaud, Banque Cantonale Vaudoise, Etat de Fribourg, Touring Club Suisse, Vaudoise Assurances, Décatlhon, Mondelez, Veolia, ENI, FonciaTalk
>> 11/06/2024 | 11h20 -> 11h50 | Room Vevey | Guide de conversation et industrialisation de la communication client, quand l'IT se met au service des gestionnaires
WIDE, Micropole Group's digital agency, supports institutions and companies in their digital transformation to optimize relations with their users and customers.
We offer 360° support: from digital strategy, which provides a pragmatic vision of the issues at stake, to the implementation of…
Expertises
E-commerce platforms, UX, Commerce composable / Headless, Data integration / analysis, Analysis & Web performance, Dashboard / data visualisation, Omnichannel analytics, SEO, eMail Marketing, Affiliate marketing / performanceClients portfolio
Salomon, Palladium, Services Industriels de Genève (SIG), Transports Lausannois (TL), Pierre Fabre, Equans, OFAC, Fédération Horlogère Suisse, EasyGym, LaurastarTalk
>> 11/06/2024 | 14h10 -> 14h40 | Room Lausanne | La révolution Composable Commerce : l’exemple Somfy
Faced with the end of third-party cookies, the peculiarities of browsers, and the legal necessity of data governance, server-side tracking is now emerging as the new standard for data collection. However, setting up and maintaining server infrastructures over time is particularly complex. Additionally,…
Expertises
Tag Managment, Social marketing, Omnichannel analytics, Data PrivacyClients portfolio
Orange, Voyage Privé, Accor, Maisons du Monde, Vertbaudet, Vente-Unique, Savencia, Europcar, Intersport, Eureka Education, Interflora, Club Med, Petit-bateau, Alain Afflelou, Bouygues, Engie, Picard, French Bee, TUI, Chronodrive, L'Etudiant, I-Run, But, Micromania, Cyrillus, Chantelle, Coyote, Bureau Vallée, Easy Cash, Wethenew, Jacquemus, RougeGorge, Claudie Pierlot...
Bloomreach personnalise l'expérience e-commerce. Son moteur de données unifie les données clients et produits en temps réel afin que les entreprises comprennent mieux ce que veulent leurs clients. En connectant cette compréhension à chaque canal, l'expérience…
Expertises
Commerce composable / Headless, eMail Marketing, Customer data platform, Data management platform, Omnichannel analytics, Marketing automation, E-commerce platforms, Predictive marketingClients portfolio
Red Bull, SMG, Mammut, A1 Telekom, MyTheresa
imagino, a French company founded in 2017, offers a composable Customer Data Platform (CDP) and an innovative Marketing Automation tool designed to connect, unify, and activate customer data simply and efficiently - without duplicating it. Our platform gives brands and business teams the agility…
Expertises
Customer data platform, Marketing automation, Omnichannel, Audience targeting / retargeting, Optimisation, Personnalisation, Testing, Relationship marketing, eMail Marketing, Conversion / optimisation / fidelisationClients portfolio
B&B Hôtels, Chantelle, Clarins, CMI , Compagnie des Alpes, Courir, Cyrillus, Diptyque, E.Leclerc, Hachette Livre, Intersport, Laforêt, Le Monde, Le Tanneur, Norauto, Opéra de Paris, Picard, Printemps, RATP, Michelin, Schmidt, Toyota, Jules
Klarna was founded in 2005 in Stockholm, Sweden with the aim of making it easier for people to shop online. In the last 19 years, technology has evolved, excited and transformed the world around us, yet our mission remains as relevant as ever, to make paying as simple, safe and above all, smoooth as…